Frequently Asked Questions

Everything you need to know about shopping with Toyz.

How do I know which size to order?

We provide a detailed size guide on every product page. Since fit can vary between styles, we recommend measuring a similar garment you own and comparing it to our specifications.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.

Do you offer international shipping?

Yes, Toyz ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

How should I care for my Toyz apparel?

To maintain the quality of your garments, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal garment tag.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through our partner providers.